Privacy Policy & Terms of Service

Privacy Policy

At Alegre Agency we value your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have when you visit alegreagency.com or use our services.

1. Information we collect

• Personal details (name, email, phone number, business name) that you submit through our forms, bookings or email.
• Website usage data collected through cookies and analytics tools.
• Records of communication when you contact us directly.

2. How we use your information

• To respond to enquiries and provide our services.
• To send booking details, updates or marketing communications, only with your consent.
• To improve our website and services through anonymous analytics.

3. Data protection

We take reasonable steps to keep your personal information secure and confidential. We do not sell your data. We do not share it with third parties except where required by law, or where it is necessary to deliver a service you have requested (for example, our booking and forms platform).

4. Your choices

You can opt out of marketing emails at any time using the unsubscribe link, or request access, correction or deletion of your data by emailing [email protected].

5. Updates

This privacy policy may be updated occasionally. Changes will be posted on this page with a revised effective date.

Terms of Service

These Terms of Service govern your use of the website and services provided by Alegre Agency. By accessing or using our website, you agree to these terms.

1. Use of services

You agree to use our services and content lawfully and respectfully. You may not reproduce, distribute or use our content or materials without permission.

2. Quotes, bookings & payments

Project pricing and timelines are set out in written quotes or agreements. A deposit or signed approval may be required before work begins. Final payments are due on delivery unless otherwise agreed in writing.

3. Intellectual property

All content (images, videos, text, branding) created by Alegre Agency remains our intellectual property unless otherwise agreed. Clients receive usage rights for the agreed purposes only.

4. Cancellations & rescheduling

Please provide at least 48 hours’ notice to reschedule a session. Deposits may be forfeited for last-minute cancellations unless otherwise agreed.

5. Limitation of liability

We take great care in our work, but we are not liable for any indirect, incidental or consequential damages related to the use of our services or website.